Overview:

Under close supervision, this position is responsible for: working collaboratively with Business Service Unit to establish and maintain business partnerships with local employers; solicit job orders; and work with Career Center staff to fill job orders. As applicable, acts as primary point of contact to the business community to ensure hiring needs are met. Coordinates employers’ events for job fairs and layoffs, among others.

Essential Duties and Responsibilities

·         Responsible for meeting and exceeding all C2 GPS applicable performance measures (i.e., Job Postings Filled Rate, etc…).

·         Assists employers in recruiting, screening and referring qualified applicants to meet their hiring needs.

·         Assists employers with job matching system and navigating them through the job order process; assists employers in the development of job descriptions to ensure quality matches; enters job postings into job matching database.

·         Manages job postings to ensure quality customer service.

·         Performs direct outreach and recruitment to fill job orders via letters, phone calls and on-site visits to solicit job postings.

·         Responsible for working closely with the Business Services Unit to establish and maintain business partnerships with local employers.

·         Works closely with Business Services Unit and other career center staff to coordinate, create scheduling and logistics of hiring events and job fairs.

·         Responsible for communicating all requests for paid work experience and subsidized employment programmatic agreements to Business Services Unit for follow-up and attainment of agreements.

·         Responsible for developing unpaid work experience agreements and other special assignments as needed.

·         Records all services according to policies and procedures accurately and timely as service is provided to the customer in the appropriate systems.

·         Coordinates and assists contracting agency Business Services Unit with dislocated workers affected by a layoff and/or downsizing and rapid response services.

·         May review job matching system registrations and updates them as appropriate.

·         Conducts presentations and coordinates events and meetings with community organizations, i.e. chamber of commerce, economic development, etc… as appropriate.

·         Understands labor market information, provide the information in multiple formats to a diverse audience and extract as necessary, relevant data for customers’ needs.

·         Performs other related duties as assigned.

Skills/Qualifications:

·         Bachelor Degree from an accredited college or university in a related field preferred, and 1 years work related experience, preferably in a field of business services, labor market information or workforce development, or

·         Associate Degree from an accredited college and 3 years work related experience, preferably in a field of business services, labor market information or workforce development, or

·         High School Diploma or equivalent required and 5 years work related experience, preferably in a field of business services, labor market information or workforce development.

·         Excellent customer service; ability to track and follow up on customer requests and needs.

·         Excellent verbal and written communication skills.

·         Demonstrated customer service skills, problem solving and critical thinking skills.

·         Demonstrated computer skills, with experience using word processing and spreadsheet software programs.

·         Knowledge of workforce programs & services; community and civic resources; interviewing techniques & principles; agency policy & procedures; computer applications.

·         Must have considerable skill in interviewing techniques.

·         Familiarity with communities being served, with knowledge and understanding of local needs and resources.

·         Demonstrated knowledge of labor market trends.

·         Public speaking experience.

·         Ability to develop and maintain professional working relationships with all levels of management, coworkers, and workers from other programs.

·         A Business Solutions II must be able to relocate anywhere in the service delivery area.

·         May be required to utilize a personal automobile for agency related business requiring a current valid driver’s license and current automobile liability insurance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands for finger coordination, reach with arms and hands, pulling standard file cabinet and vertical file drawers, lift/carry 10 pounds of paper, drive a vehicle, stoop, kneel and talk and hear. Occasional travel required.  Flexible hours may be required.

EEO/AA

C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.